Return & Refund Policy

1. Eligibility for Return & Refund

1.1 Time Frame

Customers may apply for a return and refund within 1 hour of accepting the order. After this period, we regret that we cannot offer a return or refund.

1.2 Conditions

To be eligible for a return and refund, the content and packaging of the product must be in the same condition as when it was received. We reserve the right to reject returns that do not meet these criteria.

2. Applying for Return & Refund

2.1 Notification

To initiate the return and refund process, customers must notify Hotel Shreedevi within 1 hour of accepting the order. Notifications can be sent to support@shreedevimelange.com.

2.2 Information Required

When applying for a return and refund, customers must provide the following information:

Order number
Date of purchase
Reason for return

3. Inspection and Approval

3.1 Verification

Upon receiving the return request, Hotel Shreedevi will inspect the product and verify that it meets the eligibility criteria stated in section 1.

3.2 Approval

If the return is approved, customers will be notified, and instructions for the return process will be provided.

4. Return Process

4.1 Shipping

Customers are responsible for shipping the product back to Hotel Shreedevi. Shipping costs are non-refundable.

4.2 Packaging

The product must be securely packaged to prevent damage during the return shipping process.

5. Refund

5.1 Refund Method

Once the returned product is received and inspected, Hotel Shreedevi will process the refund. The refund will be issued using the original payment method.

5.2 Time Frame

Please allow a reasonable amount of time for the refund to be reflected in your account, depending on your payment method and financial institution.

6. Contact Information

6.1 Assistance

If you have any questions about our Return & Refund Policy, please contact us at:

Hotel Shreedevi
Email: support@shreedevimelange.com
Website: https://shreedevimelange.com/

Please note that Hotel Shreedevi reserves the right to amend its Return & Refund Policy at any time without prior notice. It is the responsibility of the customer to review this policy periodically for changes.